This Privacy Notice explains how HOME Maths Therapy (“Company”, “we”, or “us”) collects, records, holds, stores, organizes, modifies, discloses, uses, and protects your personal data (“Personal Data”) in connection with our business operations.

“Company” refers to HOME Math Theraphy and all our branches in Malaysia and any other countries where we operate.

Definition of Personal Data
“Personal Data” means any information that identifies or can be used to identify an individual, including but not limited to name, identification number, contact details, educational background, work experience, supporting documents (such as resumes and certificates), and any other information provided as part of your application to register your child for enrollment, apply for a franchise, or become a math tutor, or any other interactions with HOME Maths Therapy.`

Notification and Consent
When you submit your information through our website, you consent to HOME Maths Therapy collecting, storing, using, and processing your Personal Data as described in this Privacy Notice. Your Personal Data may also be provided to us by third parties involved in the application process.

What personal data do we collect?
We collect personal data including but not limited to your name, contact details, date of birth, employment history, identification numbers, educational qualifications, and any documents or information provided as part of your application to register your child for enrollment, apply for a franchise, become a math tutor, or other interactions with HOME Maths Therapy.

We may also collect sensitive personal data if necessary for the purposes of our services (e.g., medical information for tutor suitability or special educational needs), and only with your explicit consent.

The personal data we collect may be categorized as either mandatory or voluntary. Mandatory personal data is required to process your application or provide our services effectively. Failure to provide such data may result in us being unable to proceed with your application or service request. Voluntary personal data is not required but may help us provide enhanced or personalized services.

How We Collect Your Personal Data?
We collect your personal data through various means, including:

• When you register your child for enrollment, apply for a franchise, or submit a math tutor application.
• When you contact HOME Maths Therapy via application forms, emails, phone calls, or other communications. Calls may be monitored or recorded for quality assurance and training purposes.
• Through analysis of your application or service transactions.
• When you participate in surveys, contests, or promotions organized by HOME Maths Therapy.
• When we receive data and information from authorized third parties or regulatory bodies.

What are the purposes of processing your personal data?
We may process your personal data for the following purposes:

• To assess and process your application to register your child for enrollment, apply for a franchise, or become a math tutor.
• To manage and maintain records of clients, franchisees, math tutors, and applicants.
• To respond to your inquiries, complaints, or requests.
• For internal functions such as evaluating service effectiveness, conducting research and statistical analysis, reporting, audit, risk management, and fraud prevention.
• To comply with legal and regulatory obligations.
• For any other purposes directly related to the services or operations you have requested.

Who do we disclose your personal data to?
Your personal data will be kept confidential. However, to provide our services effectively and comply with legal requirements, we may disclose your personal data to:

• Other entities within HOME Maths Therapy and its affiliates.
• Authorized agents and service providers with whom we have contractual agreements to perform certain functions and services.
• Strategic partners and advisors or consultants.
• Regulatory, law enforcement, or government authorities as required by law or court order.
• Third parties authorized by you.

Personal data disclosure may involve transfer of data outside Malaysia. By providing your personal data to us, you consent to such transfers necessary for service provision and contract obligations.

You may receive communications from us or our partners regarding services, events, or promotions that may interest you. If you wish to opt out of such communications, please notify us, and we will stop processing and sharing your personal data for marketing purposes.

Please note that after your request to withdraw consent for marketing communications, it may take up to fourteen (14) business days for this to take effect. During this period, you may still receive relevant communications.

Even if you opt out of marketing communications, we may still contact you regarding your child’s enrollment, your franchise application, your tutor application, or any services you have with us.

If you have provided personal data of third parties to us, please ensure you have obtained their consent and informed them of this Privacy Notice.

How do we protect your data?
The security of your personal data is our priority. HOME Maths Therapy implements all necessary physical, technical, and organizational measures to ensure the confidentiality and security of your personal data.

Where we disclose your personal data to third parties as described in Section 6, those parties are contractually obligated to protect your data appropriately.

How long do we keep your personal data?
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with applicable laws, regulations, and internal policies.

Changes to this Privacy Notice
Please note that we may update this Privacy Notice from time to time. If there are significant changes, we will notify you by posting a notice on our website or through other appropriate electronic communications. Please review this Privacy Notice periodically to stay informed about how we protect your information.

How can you access, correct, or update your personal data?
We are committed to ensuring that the personal data we hold is accurate, complete, not misleading, and up to date. If there are any changes to your personal data or if you believe that the data we hold is inaccurate, incomplete, misleading, or outdated, please contact us so that we can take the necessary steps to update your personal data.

You have the right to access your personal data by contacting us. We may also take reasonable steps to verify your identity before fulfilling such requests.

How can you contact us?
If you need to contact us, you can reach us via email, phone, or by visiting our office at the following address:

Email: [email protected]
Phone: +6013-204 0110
Address: No. 68 & 69, Jalan Meru Bestari B7, Medan Meru Bestari, 30020 Ipoh, Perak, Malaysia.